Frequently Asked Questions

BRC or BossRide Customs is a local motorcycle shop specializing in customization, repair, and maintenance services. The shop offers a wide range of services including installation of aftermarket parts, rim upgrades, and performance enhancements, providing customers with both aesthetic and functional improvements for their motorcycles.

Our shop is located at Real Street Calamba Laguna. Landmark: near SM Calamba, beside Rephil.

We are open Monday to Friday, 9:00 AM – 8:00 PM, and 8:00 AM – 8:00 PM on Weekends.

You can book an appointment by creating an account and logging in to our online portal. Once logged in, simply choose your desired service, preferred date, and time. Walk-ins are also accepted, but booking in advance is recommended to avoid long waiting times.

Yes, you can cancel or reschedule your appointment through your account dashboard. We recommend informing us at least a few hours in advance so we can accommodate other customers.

The installation time varies depending on the complexity of the service requested. Our team will provide you with an estimated timeline during your consultation.

Our rim borrowing program allows customers to temporarily use available rims while their original rims are being customized or repaired. This ensures that customers can still use their motorcycles during the service period.

Yes, a minimal fee or deposit may be required for borrowing rims. The amount depends on the type of rim and duration of use. The deposit is refundable once the borrowed rims are returned in good condition.

Yes, you need to register for a free account to access features like booking appointments, tracking your service, checking queue status, and using the 3D rim preview.

If you forgot your password, simply click the "Forgot Password?" link on the login page. Follow the instructions to reset your password using your registered email address.